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Bricom Privacy Notice

Release date:


Special Note: The version of this Privacy Policy is a translated version, and the final understanding of the content and text of this agreement shall be subject to the Chinese version.

This Privacy Policy describes the information we collect when you register, log in, and use Bricom ( and related products, services, and solutions, and the information we collect in the process of using Bricom and related services through automated means. Among them, the clauses of limitation and exemption of liability are reminded to pay attention to in bold, please focus on reading. If you do not agree to this Privacy Policy, we cannot provide you with complete services, and you should immediately stop using Bricom and related services. When you choose to use Bricom and related services, you will be deemed to accept and acknowledge that we process your information in accordance with this Privacy Policy.


We reserve the right to remind you to read this Privacy Policy in a timely manner and to amend all or part of the Privacy Policy by us from time to time by appropriate means (website announcement, system notification, etc.). If you continue to use Bricom and related services after the Privacy Policy and related amendments are posted, you will be deemed to agree to and accept this Privacy Policy and related amendments. Once the updated terms of the Privacy Policy are posted, the updated terms will supersede the existing terms.


This Privacy Policy will help you understand:


1. How we collect and use personal information


2. the use of cookies and similar technologies


3. How we store personal information


4. How we protect the security of user information


5. Management of personal information


6. Terms of Use for Minors


7. Amendments and Notices to the Privacy Policy


8. Scope of application


1. How we collect and use personal information


1.1 Personal information we directly collect and use


We will collect the user information you actively provide when using Bricom and related services in the business scenarios and activities, and we collect user information generated in the process of using Bricom and related services through automated means, including but not limited to personal information provided by users to the platform.


1.1.1 You register and log in to the platform account


To use Bricom services, you need to log in to the registered platform account. When you register an account with Bricom, you can create an account with your email account, phone number, set a username, and password. We'll verify that your identity is valid by sending an email verification code, which is collected to help you complete your registration.


1.1.2 Your order on Bricom services


Before you order or activate any of the services provided by Bricom, we need to perform real-name authentication on you in accordance with the relevant laws and regulations of the mainland of the People's Republic of China (excluding Hong Kong, Macao and Taiwan).


If you are an individual user, you may be required to provide your real identity information, including your real name, ID number, front and back photos of your ID document, China UnionPay member institution Class I bank account card number or credit card number, and bank reserved mobile phone number to complete real-name authentication.


If you are an organization user, you may need to provide your user information, including your organization name, personal information of organization contacts, including name, mobile phone number, and email address. Bricom will use this information to verify your user identity and to promote, introduce, send or communicate with you about the Services. If the above information you provide contains personal information of a third party, you promise and guarantee that you have obtained the authorization and permission of the relevant right holder before providing such information to us.


1.1.3 When you use Bricom and related services


In order to maintain the normal operation of our services and protect the legitimate interests of you or other users or the public from loss, we will collect the necessary information to maintain the safe and stable operation of products or services.


When you open third-party platform services through the services provided by Bricom, including but not limited to Amazon Web Services, third-party application or services, etc., the third-party platform companies will use your personal information in accordance with their privacy policies, the specific content can be found in the privacy policy of the third-party platform, you agree that Bricom is not responsible for the behavior of the third-party platform, only has the obligation to inform.


We may collect user consultation records, fault reporting records and troubleshooting processes (such as communication or call records) caused by your use of Bricom and related services, and we will record and analyze this information to respond to your help requests in a more timely manner and use them to improve services.


Contract information, if you need onsite services or product testing, etc., you should provide necessary information such as contact person, contact information, address, billing information, and order for the performance of the contract.


In order to provide you with domain name services, according to the relevant requirements of the Ministry of Industry and Information Technology, we will collect the name of the domain name registrant, contact name, mailing address, region, zip code, email address, landline/mobile phone number, ID number, and ID photo. You understand and authorize us and third-party domain name service providers to use this information to provide you with domain name services.


You acknowledge and agree that we may send notifications to one or more of your contact information (i.e. contact number and email address) provided during the use of products and/or services during our operation for user message notification, identity verification, security verification, user experience research, etc.. In addition, we may also provide you with commercial information such as services, functions or activities that may be of interest to you through text messages and phone calls to the mobile phone number collected in the above process, but please rest assured that if you do not want to accept this information, you can unsubscribe through the unsubscribe method provided on the website, or you can contact us directly to unsubscribe.


1.2 Handling changes in the purpose of collecting and using personal information


When Bricom needs to collect or use your personal information we have collected to provide new functions or services, we will explain to you again the scope and purpose of information collection and use before collecting and using such information, and obtain your consent.


1.3 Business and customer data


Please understand that your business and customer data is different from personal information and that Bricom will process it as follows: Data that you process, store, upload, download, distribute and otherwise process ("Processed") through the services provided by Bricom (excluding third-party services) is your business and customer data, and you fully own your business and customer data. As a neutral technical service provider, we will only strictly carry out your instructions to process your business and customer data, unless otherwise stipulated by laws and regulations, otherwise agreed in accordance with specific product rules or based on your requirements to provide you with technical assistance for troubleshooting or solving technical problems, we will not access your business and customer data, nor will we make any unauthorized use or disclosure of your business and customer data.


You are responsible for the source and content of your business and customer data, and we encourage you to exercise caution in judging the legality of the source and content. You shall guarantee that you have the right to useBricom and the services to process such data, and the aforementioned processing activities are in accordance with the requirements of relevant laws and regulations, there is no violation of laws, infringements or violations of contracts with third parties, and will not use the data for illegal purposes, and all results and responsibilities caused by your business and customer data content and your data processing violations of laws and regulations, departmental rules or national policies shall be borne by you.


2. The use of cookies and similar technologies


Cookies and similar technologies are common technologies on the Internet. When you use Bricom services or products, we may use technologies to send one or more cookies or anonymous identifiers to your device to collect and store your account information, search history information, and login status information. Through cookies and similar technologies, you can save the steps and processes of repeatedly filling in account information and entering search content, and can also help us improve service efficiency, login and response speed. 


You can reject or manage cookies through your browser settings. However, please note that if you disable cookies, you may not be able to enjoy the best service experience and the availability of certain functions may be affected. We promise that we will not use your personal information collected through cookies or similar technologies for any purpose other than those described in this Privacy Policy.


3. How We Store Personal Information


3.1 Location stored information


In accordance with the provisions of laws and regulations, we store the personal information collected and generated in the course of operating this website and related services in the People's Republic of China. At present, we will not transfer the above information overseas, and if we transfer it overseas in the future, we will follow the relevant national regulations and seek your authorization and consent.


3.2 Storage period


We will only retain your personal information for the period necessary for the purpose of providing Bricom and related services, but you understand and acknowledge that the necessary storage period may vary depending on the service and its functional requirements. The criteria we use to determine the storage period include:


(1) the time necessary to retain personal information to complete the business purpose, including providing services, maintaining corresponding transaction and business records in accordance with legal requirements, ensuring the security of systems and services, responding to possible user inquiries or complaints, problem location, etc.;


(2) a longer retention period agreed by the user;


(3) special requirements for the retention of personal information by laws and contracts, etc.


We will retain relevant information during the period when you do not withdraw your authorization and consent, delete or cancel your account. After the necessary period is exceeded, we will delete or anonymize your information, unless otherwise provided by laws and regulations.


4. How we protect the security of user information


We will use reasonable and feasible means such as encryption technology and anonymization that are not lower than those commonly used in the industry to protect your information, and use security protection mechanisms to minimize the possibility of malicious attacks on your information.


We will establish a special security department, security management system, and data security process to ensure the security of your information. We adopt a strict data use and access policy to ensure that only authorized personnel can access your information, and conduct timely security audits of data and technology in accordance with the company's relevant internal management systems.


Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always ensure 100% security of information. However we will do our best to ensure the security of the information you provide to us. You acknowledge and understand that the system and communication network you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of user information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account passwords to others.


We would like to remind you that the protection measures for user information provided in this Privacy Policy only apply to Bricom and related services. Once you leave Bricom and related services, browse or use other websites, products, services and content resources, we have no ability and obligation to protect any information you submit on software and websites other than Bricom and related services, regardless of whether you log in, browse or use such software, websites based on Bricom links or guides.


5. Management of personal information


5.1 Your rights in personal information processing activities After you complete the account registration, login and reasonable and necessary identity verification, you can contact our data processing officer ( by email or contact us online chat on the official website to access, copy, correct, supplement and delete the personal information you submitted to Bricom and related services.


You can request us to delete your personal information in the following circumstances:


(1) If the purpose of processing has been achieved, cannot be achieved or is no longer necessary to achieve the purpose of processing;


(2) If our handling of personal information violates laws and regulations;


(3) If we collect and use your personal information without your consent;


(4) If our processing of personal information violates our agreement with you;


(5) If we stop providing products or services, or the retention period of personal information has expired;


(6) If you withdraw your consent;


(7) If we no longer provide services to you;


(8) Other circumstances stipulated by laws and administrative regulations.


5.2 Cancel your account


You can apply to cancel your account in accordance with the relevant regulations of Bricom. You know and understand that the act of canceling the account is an irreversible act, when you cancel the account, we will stop providing you with any services, and delete all information about your account or anonymize the relevant information, due to laws and regulations to retain personal information, we promise to store it separately, and will not use such information for daily business activities.


5.3 Inform you of the suspension of operations


If we cease to operate, we will stop collecting your personal information, notify you of the cessation of operation in a commercially feasible form such as one-byone delivery or announcement, and delete or anonymize the personal information we hold about you.


6. Terms of Use for Minors


Our services are mainly for enterprises or related organizations. Minors should not create any account or use Bricom and its services without the consent of a parent or guardian. If we find that the personal information of minors has been collected without the prior consent of a verifiable guardian, we will try to delete the relevant information as soon as possible.


7. Amendments and Notices to the Privacy Policy


In order to provide you with better services, Bricom and related services will be updated and changed from time to time, and we will revise this Privacy Policy from time to time, which form part of this Privacy Policy and have the same effect as this Privacy Policy.


After this Privacy Policy is updated, we will post the updated version and remind you of the updated content in an appropriate manner before the updated Terms take effect, so that you can keep abreast of the latest version of this Privacy Policy. If you continue to use Bricom and related services, it is deemed that you agree to accept all the contents of the revised Privacy Policy.


8. Scope of application


This Privacy Policy applies to the products, services, solutions offered by Bricom and other products, services or solutions that the Company may subsequently launch from time to time as part of the Services.


This Privacy Policy does not apply to products or services provided to you through Bricom by third parties who have a separate privacy policy and are not included in this Privacy Policy ("Third Party Services"). Your use of these thirdparty services (including any personal information you provide to these third parties) will be bound by the terms of service and privacy policies of these third parties (not this Privacy Policy), and through the mechanisms established by them such as requests and complaints of personal information subjects, make relevant requests, complaints and reports, and specifically stipulate that you should read the terms of the third parties carefully. We ask that you properly protect your personal information and provide it to third parties only when necessary.

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