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FAQ

FAQ

Check out FAQ to get a better understanding of our services while enhancing knowledge, delivering better customer service and exploring potential business opportunities.

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Is your network ready to support IP voice communication solutions?

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Why is the interoperability crucial in IP voice communication?

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Why is the mobility so important to businesses?

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​How does the newest IP and SIP standards could change the contact center?

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What is the definition of customer experience management?

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What is capture records from CEM?

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How is the evaluation of Capture function in CEM?

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How to apply network backup in customer service center?

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How to systematically analyze the backup planning?

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